Jake Reeves Jake Reeves

4600 Ringold Dr.

Fort Worth, TX 76133

817-600-9560

reeves_jake@att.net

 

Overview

With an extensive background in operations, quality control, client services and administration, I

offer a well-rounded skillset that affords a broadened perspective of business functionality. As a

member of management I have learned how to balance customer needs with operational

functionality and strive for the highest levels of quality and satisfaction.

 

Administrative Skills

 

h Customer Service

 

h Data Entry

 

h Document Creation and Maintenance

 

h Dispatching

 

h High Volume Schedule Maintenance

 

h Sales Support

 

h Appointment Scheduling

 

h Knowledge of Office Equipment

 

h 10-Key Calculator

 

h Administration

 

h PC Operations/Data/Back-ups

 

h Insurance Claims Processing

 

h Basic Computer Maintenance

 

h Accounts Management

 

h Multi-line Switchboard Operations

 

h Purchasing and Inventory

 

Experience

 

Delivery Limited, Inc., Dallas, TX 2009 - Present

 

Fine Art Services

 

Storage, transfer and installation of fine art, sculptures, statuary and light fixtures. Additionally, I

am in charge of department operations when the manager is unavailable.

h My proudest accomplishment here would have to be the seamless installation of an 8,000

pound marble sculpture and a 3,000 pound bronze statue.

h Department operations include, but are not limited to storage and inventory tracking of extensive art

collections in our state-of-the-art facility.

 

Diamond of Texas/Self, Dallas, TX 2005 - 2009

 

Shop Foreman/Repairman

 

In addition to furniture repair and antique restoration, I was responsible for daily shop operations

including crew supervision and resource management.

 

 

Delivery Limited, Inc., Dallas, TX 2001 - 2005

 

Scheduling Supervisor/Crating, Shipping and Damage Supervisor

 

As Scheduling Supervisor, I was responsible for taking calls from clients and designers for

scheduling of pick-ups, deliveries and installations from storage in our warehouse. Our department

was then responsible for paperwork generation for invoicing by the billing department, manpower

and vehicle assignment and daily dispatch as well as post-delivery paperwork auditing. We were

also required to work closely with the warehouse to facilitate inventory control and routing to

ensure efficient load and unload of items going in and out of storage.

 

I was then in charge of the Crating and Shipping Department as well as processing freight claims

for incoming damage and facilitating resolution of claims against the company.

 

h While head of the Scheduling Department I was part of a three member team that

developed a supply logistics control system that tracked supplies from the time they were

ordered, received and stocked until they were requisitioned for jobs and ensured proper

billing for those used and return of those not. This system resulted in a six-figure-per-year

revenue loss correction.

 

Accomplishments

 

h After being promoted to Scheduling Supervisor at Delivery Limited, revenue generated by

daily delivery trucks increased by and average over 20%.

h As the supervisor of a 25 person assembly group for a production picture framing

company I developed quality control and production guidelines and implemented their

h use.Acheived CPF certification by the Professional Picture Framers of America demonstrating

knowledge and mastery of the framing industry.

 

Education History

 

H.S. Diploma, College Prep

Calvary Christian, Fort Worth, TX

 

GPA: 4.0 -Some college and continuing to take classes when possible.